We are looking for a detail-oriented and empathetic Financial Counsellor to assist patients and their families in understanding medical costs, insurance claims, and available financial assistance programs. The ideal candidate will provide financial guidance to ensure transparency in billing and help patients navigate payment options effectively.

Key Responsibilities:

• Provide financial counselling to patients regarding hospital bills, payment options, and financial assistance programs.
• Assist patients with insurance claims, including verifying coverage, explaining policy terms, and resolving claim-related issues.
• Work closely with insurance providers to facilitate smooth claim processing and ensure timely reimbursement.
• Explain hospital pricing, out-of-pocket costs, and available payment plans in a clear and compassionate manner.
• Address patient inquiries and concerns regarding billing discrepancies and work with relevant departments to resolve them.
• Maintain accurate financial records, documentation, and reports in compliance with hospital policies.
• Collaborate with the finance, admissions, and medical teams to ensure a seamless patient financial experience.
• Stay updated on insurance regulations, healthcare financing policies, and hospital pricing changes.

Qualifications:

• Degree in Finance, Business Administration, Healthcare Management, or a related field.
• Minimum 3 years of experience in healthcare billing, financial counselling, or insurance claims processing.
• Strong knowledge of insurance policies, medical billing procedures, and financial aid programs.
• Excellent communication and interpersonal skills to explain complex financial matters in an easy-to-understand manner.
• Empathy and customer service skills to support patients facing financial difficulties.
• Ability to work in a fast-paced healthcare environment and handle confidential financial information.
• Fluency in Mandarin or any other language is a plus.

We are seeking a compassionate and dedicated Diabetic Counsellor to provide specialized support to patients managing diabetes. The ideal candidate will offer expert guidance, education, and counselling to help individuals with diabetes effectively manage their condition and improve their quality of life. This role requires a combination of strong clinical knowledge, empathy, and excellent communication skills.

Key Responsibilities:

• Provide one-on-one counselling sessions for patients diagnosed with diabetes, helping them understand their condition, treatment plans, and lifestyle changes.
• Educate patients and their families about managing diabetes, including nutrition, exercise, blood glucose monitoring, and medication adherence.
• Develop and implement personalized diabetes management plans, tailored to the patient’s individual needs and preferences.
• Monitor patient progress and offer ongoing support, making adjustments to the management plan as needed.
• Conduct group education sessions on diabetes prevention and self-management.
• Collaborate with doctors, nurses, and other healthcare professionals to ensure comprehensive care for diabetic patients.
• Stay updated on the latest research and advancements in diabetes care and management.
• Provide emotional support to patients and address any concerns or barriers they may face in managing their condition.
• Keep accurate records of patient interactions and progress in accordance with healthcare regulations.

Qualifications:

• Bachelor’s or Master’s degree in Nursing, Dietetics, Public Health, or a related field.
• Certification in diabetes education or counselling (e.g., Certified Diabetes Educator, CDE) is preferred.
• Minimum 5 years of experience working with diabetic patients in a clinical or healthcare setting.
• Strong understanding of diabetes, its complications, and management strategies.
• Excellent communication, interpersonal, and counselling skills.
• Empathetic, patient, and able to build trust with patients from diverse backgrounds.
• Ability to work independently and as part of a multidisciplinary healthcare team.

A Business Development Executive in the healthcare industry is responsible for driving growth, building strategic partnerships, and enhancing the organization's market presence. Their role involves a mix of sales, marketing, stakeholder engagement, and strategic planning to expand services and improve patient reach.

Key Responsibilities:

• Identify and develop new business opportunities, partnerships, and collaborations with corporate clients, insurance providers, and medical professionals.
• Build and maintain strong relationships with doctors, specialists, and key stakeholders to increase patient referrals and hospital admissions.
• Conduct market research and competitor analysis to drive strategic decision-making.
• Work closely with the marketing team to develop and implement campaigns, events, and promotional activities for healthcare services.
• Support revenue growth by developing corporate packages, negotiating contracts, and optimizing service pricing strategies.
• Prepare business proposals, reports, and presentations for management and potential partners.
• Enhance patient experience through engagement programs and service excellence initiatives.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, Marketing, or related fields.
• Proven experience in business development or sales in the healthcare industry (experience in hospital, clinic, or healthcare services is a plus).
• Strong communication, negotiation, and interpersonal skills.
• Ability to build and maintain long-term relationships with clients and partners.
• Proficiency in Microsoft Office and CRM software.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and in a team-oriented environment.

Job Scope:

• Assist in the planning, organization, and coordination of hospital events (e.g., health seminars, community outreach, patient appreciation events)
• Support in managing event logistics, including venue booking, catering, and attendee coordination
• Assist in managing social media accounts (posting event updates, engaging with followers)
• Monitor and report on event social media engagement and feedback
• Provide on-site event support (registration desks, coordination, troubleshooting, and ensuring everything runs smoothly)
• Assist in managing guest lists and ensuring that event participants are engaged and well-informed
• Handle event documentation, such as photography, video recordings, or attendee feedback
• Help with administrative tasks such as preparing event materials, compiling reports, and coordinating with internal departments

Job Scope:

• Assist in updating patient billing records and hospital financial transactions
• Maintain and organize financial documents, including invoices, receipts, and claims
• Support data entry and reconciliation of hospital expenses and revenue
• Assist in reconciling hospital accounts and managing outstanding balances
• Monitor payment schedules for suppliers and external partners
• Assist in preparing financial documents for internal and external audits

The Marketing Communication Executive is responsible for executing and implementing communication strategies that enhance brand awareness, drive customer engagement, and support business growth. This role involves overseeing content creation, public relations, digital marketing, and corporate communication efforts to ensure consistent messaging across all channels.

Key Responsibilities:

• Assist in planning and executing healthcare events, including medical conferences, health talks, corporate wellness programs, and community outreach programs.
• Coordinate event logistics such as venue arrangements, vendor liaison, guest invitations, and on-site setup.
• Work with internal teams, medical professionals, and external vendors to ensure smooth event execution.
• Support the development of event-related marketing campaigns, including digital promotions, social media updates, email blasts, and printed materials.
• Assist in engaging with corporate partners, medical professionals, and sponsors for event collaborations.
• Assist in preparing event reports, tracking attendance, and gathering feedback for future improvements.
• Maintain an updated database of event participants, sponsors, and media contacts.

Qualifications:

• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.
• 3-5 years of experience in marketing communication, branding, or PR.
• Proven experience in organizing large-scale healthcare events and corporate engagement programs.
• Strong understanding of healthcare industry dynamics, regulatory requirements, and patient engagement strategies.
• Excellent project management, budgeting, and multitasking skills.
• Proficiency in digital marketing, social media, and content creation tools.
• Strong communication, stakeholder management, and negotiation skills.
• Ability to work flexible hours, including weekends and evenings, for event execution.

The Pharmacy Technician is responsible for supporting pharmacists in the preparation, dispensing, and distribution of medications to patients. This role ensures accurate medication management and maintains compliance with hospital policies, regulatory requirements, and patient safety standards.

Key Responsibilities:

• Ensure all prescriptions are accurately dispensed to patient at vevery time.
• Ensure medication are stored and dispensed appropriately to maintain the efficacy and quality.
• Ensure quality and sterility of medication.
• Monitor stock levels and assist in ordering medications to prevent shortages

Qualifications:

• Possess Diploma in Pharmacy from a recognized institution.
• Preferably with 2 years of working experience in hospital industry.
• Strong knowledge of pharmaceutical products, medical terminology, and dispensing procedures.
• Able to work shift including weekends and public holidays and in a fast-paced healthcare environment.